Before You Purchase

Before You Purchase | ReShoppr

Before You Purchase

✅ Account Access Is Required

You must have access to both the email and phone number associated with each Instacart account you are submitting to us. These credentials are necessary for verification and communication throughout the appeal process.

⚠️ If you no longer have access to either your email or phone number, please contact us before purchasing so we can assess alternative options.

📞 Expect Two Brief Support Sessions

After your purchase, you will be required to participate in two short support sessions (via phone or chat). These sessions typically last 5–10 minutes each and are essential to:

  • Finalize your submission details
  • Optimize your appeal strategy with guidance from our team

We’ll schedule these sessions at a time that works best for you.

📋 What Happens After You Order

  1. Complete the ReShoppr Credentials Form – Securely provide login credentials for the Instacart account(s) you need help with.
  2. Submit Verification Codes – Enter the verification codes sent to your email or phone in the ReShoppr Verification Form.
  3. Appeal Process Begins – Once verified, our team will initiate and manage your appeal.
  4. Ongoing Support – You’ll receive updates and may be contacted if additional info is needed.

🔒 Your Privacy Matters

All information you submit is treated with strict confidentiality and used only to support your request. Our team follows best practices to ensure your data remains secure throughout the process.

If you have any questions before placing your order, please don’t hesitate to contact us. We’re here to help.